You are responsible for the total charges for the care and treatment you received at The George Washington University Hospital. In most cases, the hospital will accept your assignment of insurance benefits and forward your hospital bill directly to the insurance company. We will allow 90 days from the date that we bill the insurance company for payment. If you have not received a notice of payment from your insurer within 60 days of receiving a copy of your hospital bill, we recommend that you contact the insurer directly. If the insurance company has not sent payment to the hospital within 90 days, the status of your account may change from “insurance pay” to “patient pay.” At that time, you will be expected to make a prompt payment. All copayments and deductibles are payable at the time of service.
All patients should familiarize themselves with the terms of their insurance coverage. This will help you understand the hospital’s billing procedures and charges. Please be advised that any discrepancies relating to insurance benefits are primarily the responsibility of the patients to resolve. To avoid any delay in billing and/or discrepancies during all hospital visits, please ensure that we have the most updated billing address and insurance information.
If there is a question about your insurance coverage, a member of the Patient Accounting Department may contact you or your designated Power of Attorney while you are here. This information is needed to process your claims.
Accepted Health Plans
The George Washington University Hospital has managed care contracts and arrangements with the following health plans:
- Advantage Medicaid
- AETNA PPO, HMO, MCR
- Amerihealth Alliance
- Amerihealth Medicaid
- Anthem BCBS
- BCBS PPO, HMO, FEP
- Community Care Network (CCN)/First Health
- Chartered Alliance
- Cigna PPO, HMO, Flexcare
- Health right
- Medstar Family Choice MCAID
- One Net/Alliance
- Optimum Choice
- Peace Corps
- Trusted Heath Alliance
- Trusted Health MCAID
- Unison Health Families
- United Behavioral Health
- United Healthcare Non-Options
- United Healthcare Options PPO
- United Healthcare UHS
- VA MCD HMO
For insurance information and requirements related to radiology procedures, please reference the Insurance Referral and Pre-certification Requirements
Contract List—revised June 2015
If you have specific questions regarding your health care benefits, we suggest first contacting your health plan.
For questions regarding pre-registration at The George Washington University Hospital, please call 1-800-370-8644. For any billing questions, please contact the Central Billing Office at 1-866-772-7353.