Tell us Your Patient Experience

Compliments, CONCERNS, Complaints

The Hospital maintains a Patient Hotline that is answered by staff members who are available to assist you regarding questions about patients' rights, provide information and referrals, assist in addressing concerns or complaints regarding care and services at GW Hospital, and act as your advocate when needed. To reach the Patient Hotline, you may call 202-715-4195 or e-mail Or, you may choose to use the form below.

E-mails are responded to during business hours, Monday - Friday, 9 a.m. - 5 p.m.

GWU Medical Faculty Associates

For compliments, questions or complaints regarding physicians practicing at The GWU Medical Faculty Associates, please submit comments or questions through their website.
Contact GWU Medical Faculty Associates >

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Patient Experience

Keisha Mullings-Smith
Keisha Mullings-Smith
Director, Patient Experience


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The George Washington University Hospital is owned and operated by a subsidiary of Universal Health Services, Inc.(UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.          

The George Washington University Hospital

900 23rd Street, NW
Washington, DC 20037

© 2015 The George Washington University Hospital. All rights reserved.

Note:The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither The George Washington University Hospital , or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.            

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