Patient Advocate

Compliments, CONCERNS, Complaints

The Hospital maintains a Patient Hotline that is answered by staff members who are available to assist you regarding questions about patients' rights, provide information and referrals, assist in addressing concerns or complaints regarding care and services at GW Hospital, and act as your advocate when needed. To reach the Patient Hotline, you may call 202-715-4195 or e-mail patientadvocate@gwu-hospital.com. Or, you may choose to use the form below. 

E-mails are responded to during business hours, Monday - Friday, 9 a.m. - 5 p.m. 

GWU Medical Faculty Associates 

For compliments, questions or complaints regarding physicians practicing at The GWU Medical Faculty Associates, please submit comments or questions through their website.
Contact GWU Medical Faculty Associates >

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
This Draft Has Sidebar Blocks
Sidebar Block 1
Patient Experience
Department

Keisha Mullings-Smith
Keisha Mullings-Smith
Director, Patient Experience
patientadvocate@gwu-hospital.com

202-715-4195

Sidebar Block 2

Jennifer Downs
Manager, Service Excellence & Patient Relations

Sidebar Block 3
Sidebar Block 4

 

The George Washington University Hospital is owned and operated by a subsidiary of Universal Health Services, Inc.(UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation.         

The George Washington University Hospital
900 23rd St., NW
Washington, DC 20037
202-715-4000

PRIVACY POLICY / HIPAA STATEMENT / PHYSICIAN DISCLAIMER
© 2014 The George Washington University Hospital. All rights reserved.

Note:The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither The George Washington University Hospital , or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.           

The information, content and artwork provided by this Web site is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.