Keisha Mullings-Smith, Director of Patient Experience
Keisha Mullings-Smith was appointed Director of Patient Experience of the George Washington University Hospital in September 2012.
Ms. Mullings-Smith joined GW Hospital in August 2011 with over 10 years of professional experience in patient relations, advocacy, and regulatory compliance. Prior to this appointment, Ms. Mullings-Smith served as the Hospital’s leader in Patient Advocacy. She has been integral in leading GW Hospital’s initiatives in patient experience.
Ms. Mullings-Smith received a Bachelor of Arts with a focus in Human Communications & Culture from Howard University and is currently completing dual Masters degrees in Healthcare Business Administration and Project Management at The George Washington University School of Business.