Your Hospital Bed
Hospital beds can be adjusted by using the controls on the beds. The beds are equipped with side rails that must be raised while you are asleep or sedated. Should you need assistance, please call your nurse.

Room Temperature
All rooms in the hospital are centrally heated and air-conditioned. If the temperature in your room is not comfortable, please notify the nursing station on your unit.

Calling Your Nurse
All rooms, except in the Intensive Care Units and Psychiatric Units, are equipped with an intercom system. Patient bathrooms also are equipped with an emergency call system. You will receive instructions for their use.

During the Night
Please stay in bed after you have been prepared for the night. Strange surroundings and sleeping medications may create a hazard if you get out of bed. For assistance during the night, use your intercom system.

Dietary Services
At Your Request Room Service is the patient dining service program. It provides a restaurant-style menu and bedside meal service to patients. General menus are provided in patient rooms. A room service dining associate will come by to take your meal order, or you can call 3663 (FOOD) to place your order over the phone. Room Service Associates are available to assist patients in making meal choices that are appropriate for any physician-ordered special diet.

Television
Color television sets are provided in each room for your enjoyment and can be controlled through your intercom system. Please be considerate of others in their use.

Telephones
Please give your telephone number to friends and family so they can dial you directly. Outgoing calls can be made at any time. Incoming calls can be received only between 7 a.m. – 10:00 p.m. If you do not want to receive phone calls, inform the nurse, who will arrange to restrict your calls.

If you experience difficulty using the phones or long-distance service please call the telecommunications department at extension 4833, or tell your nurse.

To make a local call: Dial 9 and the ten-digit number.

To make a long distance call or toll call: Dial 9 + 0 + area code and the number. (Long distance calls cannot be charged to your room. You can use a telephone calling card or make a collect call.)

Patient Movement / Leaving the Unit
In the interest of patient safety and security, patients are encouraged to remain on their assigned floors. Patients should not leave the floor without permission from the nurse.

Furthermore, regulatory agencies prohibit inpatients from entering the cafeteria or gift shop. Due to safety, risk management and patient care concerns patients are prohibited from leaving the building for any reasons except to obtain scheduled medical services while escorted by hospital personnel.